A Shocking Story: When Life Does an About Face, Heroes Are Made

[http://www.youtube.com/watch?v=4SwGHwM9JWk]
 
Life, as John Lennon famously says, is what happens when we're making other plans.  Certainly my friend Dallas never knew that fateful day in November, 2008, that painting a church in a cherry-picker would lead to months in a coma in a fight for his life.  His presence on the planet today defies the odds, [...]

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Success, Wisdom and Happiness

 

Wisdom and Hollywood don't often occupy the same sentence.  Will Smith is a fine exception to that statement.  With all the Tiger Woods scandals and Wall Street shenanigans, what a refreshing change of pace to find a brilliant, successful man focused on living a good life.  Period.  Just like his grandma and his daddy taught [...]

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High Value Customer vs. Corporate Commodity

Why exceptional customer service MUST be the unique value-add in your business to not only separate you from the competition, but also act as your contribution to the greater good.

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